Google announced a partnership with Majorel, a global leader in customer service, to support the opening of a new Majorel office in Accra, which will provide specialised support for Google services. This project will scale to 100+ open roles within the year and is part of Google’s ongoing $1 billion investment in Africa over the next five years—a commitment announced by Alphabet CEO Sundar Pichai in October 2021.
“We’re happy to partner with Majorel as they create job opportunities in Ghana and help promote economic growth in Africa. Ghana has an expanding and talented workforce that we’re excited to work with and learn from at Google.” Nitin Gajria, Managing Director for Google in Africa.
This partnership supports Google’s direct investment in Africa through jobs, infrastructure, products, and skills programmes to help people grow their careers and businesses. As a global company, Google partners with businesses around the world to provide specialised services where the company doesn’t have appropriate in-house expertise or resources, often in fields that require significant specialised training. Google carefully selects its partners and staffing agencies and ensures they follow Google’s code of conduct for suppliers.
Recruitment and training are well underway in Accra and the new site is on-track to be fully operational by the end of January 2022.